Each product page includes a detailed size guide to help you choose the right fit. If you have any questions or need further assistance, feel free to reach out via the online chat on our website or email us at info@nowma.co — we’ll be happy to help

We use high-quality, elastic materials that provide an ideal fit and adapt to the natural shape of your body. Each piece is handmade to order with special attention to detail

We recommend hand washing in cold water with gentle detergents. Avoid tumble drying and ironing to preserve the shape and quality of the garments

We accept all major credit and debit cards, as well as secure online payment systems. All payments are encrypted and protected

We ship to Europe, America, Asia, and Africa. Unfortunately, we do not ship to Belarus or Russia. Delivery times depend on your location and chosen shipping method

Shipping costs are calculated at checkout based on your region and preferred shipping option. You can find more information on our Shipping & Returns page

We accept returns only for damaged goods or incorrect orders. Returns are possible if the underwear has not been used. If you need to return a product, please contact us within 10 days of receiving your package at info@nowma.co, and we will be happy to assist you with the return process

We can consider exchanging the product for a different size and also review any requests individually. Please note that items that do not meet hygiene standards, such as underwear, cannot be returned

Returned items must be in the same condition as when you received them. We reserve the right to refuse a return or exchange if it does not meet our return criteria. Shipping costs are non-refundable, and return postage is the responsibility of the customer